$0
1,000 session replays /mo
Unlimited seats
Unlimited integrations
5 milestones
3 segments
3 goals
Account scoring algorithm
PLG data model
Docs and guides
Support via email and chat
$200 / month
+$25 per 1000 MAC
Everything in Free
5,000 session replays / mo
10 milestones
10 segments
10 goals
CSV uploads
Technical onboarding
Premium customer support
+$40 per 1000 MAC
Everything in Grow
5,000 session replays / mo
Unlimited milestones
Unlimited segments
Unlimited goals
Custom group calls
Custom field data
Slack Connect channel
A white-glove program for companies who either:
Were created less than 3 years ago
Have raised less than $5M in funding
Includes Grow plan
Onboarding session
Best practices session
Dedicated Slack channel
Schedule a call
Frequently asked questions
Contact us via support if you have other questions.
What counts towards my Monthly Active Contact (MAC) limit?
A Contact is a person with an email address in one of your systems. Anonymous site visitors do not count as a Contact in Flywheel.
However, Flywheel doesn't charge based on the number of Contacts in your instance. Instead, we track the number of Monthly Active Contacts. A Monthly Active Contact is defined as a known Contact who has triggered an event within the last 30 days in your product, website, emails, or other channels integrated with Flywheel. This is slightly different than an Active User, which is often only considered active within your product.
A Passive contact event (such as a user receiving an email, getting a push notification, or opening an email) does not count towards the Active Contact number.
Can I cancel my subscription at any time?
You can cancel your plan whenever you’d like if you are on a monthly plan. You’ll then be downgraded to the free plan and Flywheel will only track your first 2,000 monthly active contacts.
What are Milestones and Goals?
